Refund And Returns Policy

Overview

Our refund and returns policy lasts 1 week. If 1 week has passed since your purchase, we can’t offer you an exchange.

You are eligible for a exchange,if you didn’t get your desired product (not in the case you didn’t like the color or something like that) your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

We don’t offer refunds, but can exchange the product if you didn’t get your desired product (not in the case you didn’t like the color or something like that).

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@vapestore.com.pk and send your item to: Shop #11 Ground Floor Sadaat Arcade،Wallayat Complex, Bahria Town، Phase VII Rawalpindi, Islamabad.

Shipping returns

To return your product, you should mail your product to: Shop #11 Ground Floor Sadaat Arcade،Wallayat Complex, Bahria Town، Phase VII Rawalpindi, Islamabad.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund And Returns Policy